Terms & Conditions

Terms and Conditions

Welcome to Umbo Innovations LLC! These terms and conditions outline the rules and regulations for the use of Umbo Innovations LLC's website and services.

By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use Umbo Innovations LLC's website or services if you do not accept all of the terms and conditions stated on this page.

1. Introduction

1.1 Umbo Innovations LLC ("Company", "We", "Our", "Us") operates umbobooks.com, mystorytimehero.com, or any other domains operated by the operator.

1.2 These Terms and Conditions govern your use of our website and services. By using our website, you agree to comply with these Terms.

2. Intellectual Property Rights

2.1 Unless otherwise stated, Umbo Innovations LLC and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from https://umbobooks.com for your personal use, subject to restrictions set in these terms and conditions.

2.2 You must not:

- Republish material from https://mystorytimehero.com
- Sell, rent, or sub-license material from https://mystorytimehero.com
- Reproduce, duplicate, or copy material from https://mystorytimehero.com
- Redistribute content from Umbo Innovations LLC (unless content is specifically made for redistribution).

3. User Accounts

3.1 To access certain features of our website or services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 You are responsible for safeguarding your password. You agree not to disclose your password to any third party and take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.

4. Use of the Website

4.1 You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

4.2 You must not use our website in any way that is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

5. Limitation of Liability

5.1 To the maximum extent permitted by applicable law, in no event shall Umbo Innovations LLC, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

- Your use of our services;
- Any unauthorized access to or use of our servers and/or any personal information stored therein;
- Any interruption or cessation of transmission to or from our services;
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services by any third party;
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the services; and/or
- User content or the defamatory, offensive, or illegal conduct of any third party.

6. Indemnification

6.1 You agree to indemnify, defend, and hold harmless Umbo Innovations LLC, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with:

- Your access to or use of our services;
- Your violation of these Terms;
- Your user content; or
- Your violation of any third-party right, including without limitation any intellectual property, or privacy right.

7. Patent Information

7.1 Umbo Innovations LLC has filed a patent for the design and utility of the MY HERO doll, including the recorder and its connection to future applications. This patent is filed under Attorney Docket No. 4248-1001.US.01. For any questions or further information regarding the patent, please contact us at support@umbobooks.com or reach out to our intellectual property attorney, Cook Alex, at:

Cook Alex, Intellectual Property Law
Chicago & Naperville
312.236.8500 (Main)

8. Governing Law

8.1 These Terms shall be governed and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

 9. Changes to Terms and Conditions

9.1 We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

10.1 If you have any questions about these Terms, please contact us at support@umbobooks.com.

Acknowledgment

By using Umbo Innovations LLC's website and services, you acknowledge that you have read these terms and conditions and agree to be bound by them.

This version now includes the section on your patent filing and provides contact details for inquiries related to it.

Free Shipping — Terms & Conditions

  1. Offer. Free ground shipping on eligible orders placed at [Your Store Name] (“Store”).

  2. Eligibility. Valid on a customer’s first order only; limit one per customer/household.

  3. Geography. Offer valid within the United States (U.S. addresses only). U.S. territories and international destinations are excluded.

  4. Shipping Method. Applies to the Store’s standard ground service only. Expedited, overnight, freight/oversize, white-glove, or special handling are excluded.

  5. Maximum Value. The promotion covers shipping costs up to $20 USD. If the calculated shipping cost exceeds $20, the order is not eligible.

  6. Fulfillment Time. Orders are fulfilled Monday–Friday and typically ship within 1–3 business days (business days exclude weekends and U.S. federal holidays). Carrier transit times may vary.

  7. Exclusions. Not valid on oversized/overweight items, special-order merchandise, or items designated ineligible at checkout. Taxes, duties, and fees (if any) are not covered.

  8. Non-Stackable. Not valid with other discounts, promo codes, or offers. No cash value; not redeemable for cash, credit, or gift cards.

  9. Returns. If items are returned, any refund may exclude the value of shipping benefits used. Standard return policy applies.

  10. Fraud/Misuse. Store may refuse, modify, or cancel the offer for suspected fraud, abuse, or technical errors. Resellers/bulk purchasers excluded.

  11. Changes. Terms and availability are subject to change without notice.

Answers to your most common questions.

How does it work?

You can easily record audio using your phone, tablet, or any other device and send it home through text, email, or your preferred method. Once received, simply upload the audio onto the recorder, and your child can enjoy hearing your voice right inside the doll. Just press the belly, and the recording will play, creating a personal and comforting experience for your little one.
Is the clothing removable? Do you offer more clothing for the doll?

The short and simple answer is yes! We've already produced flight suits, along with blue and red coveralls, and flight deck jerseys—with even more designs on the way. Our goal is to offer a wide range of clothing options for your Hero dolls as we continue to grow. While we're just getting started, we appreciate your patience. The good news is that flight suits are already on the way and will be available for purchase very soon!
What about the patches...are they removable?

The patches on the doll easily detach thanks to their Velcro backing, and you can even create your own custom patches on our website to match your hero’s. We’ve partnered with CustomSticker.com to produce Velcro-backed PVC patches, allowing you to design and print high-quality stickers that fit perfectly on the patch. Pretty amazing, right? It wasn’t easy finding a company willing to make custom 1-inch stickers, but we did! Huge thanks to Ryan and Maren for making this possible!
Is the doll and clothing machine washable?

Yes, the doll is machine washable! Simply remove any electronic components and accessories, and your doll can be safely washed to keep it clean and fresh. Always follow the care instructions on our "about and instructions page" for the best results.
16 MB... How long is that?

With the current 16 MB of storage, you can record over an hour of audio directly into the doll. In fact, we tested it up to 1 hour and 23 minutes before stopping! Simply hold the recorder up to your phone and record directly into it. Trust us, the audio quality is incredible—it’s even louder and clearer than when you speak into it.
What is the warranty?

We stand behind the quality of all our products. If you encounter any issues with your doll, simply send us an email, and we’ll do everything we can to make it right. Your satisfaction is our priority!