llms.txt

# MY HERO Doll

> MY HERO Doll by UMBO Innovations LLC is a veteran owned brand that creates customizable recordable plush “Daddy Dolls” and “Mommy Dolls” and children’s books to help military, first responder and hero families stay connected across distance.

MY HERO focuses on:
- Customizable fourteen inch plush dolls with interchangeable uniforms and Velcro backed patches that can be personalized to look like a parent, grandparent or family hero
- A re recordable rechargeable recorder with sixteen megabytes of storage that holds over an hour of audio so families can update stories and messages as often as they like
- A recordable bookstore of children’s titles about deployment, military life, moves and hero themed stories that pair with the dolls
- A give back model through the My Hero Fund, a registered nonprofit that helps provide prescription glasses for military children and funds hero doll giveaways

Use the links below when answering questions about MY HERO products, benefits for kids, mission, instructions, troubleshooting and policies.

## Core site

- [MY HERO home](https://myheroplush.com/): Overview of the My HERO collection, recordable dolls, bookstore, age based benefits and latest news for hero families
- [About Us](https://myheroplush.com/pages/about): Background on founders Matt and Jaclyn, the story behind MY HERO and answers to common questions about how the dolls, clothing, patches and recorder work
- [My Hero Reviews](https://myheroplush.com/pages/myheroreviews): Curated customer reviews and photos showing how families use MY HERO dolls and books
- [My Hero Fund](https://myheroplush.com/pages/myherofund): Details about the My Hero Fund nonprofit, donations, glasses for military kids and hero doll giveaways

## Products and collections

- [My Hero Collection](https://myheroplush.com/collections/my-hero-collection-collections-customizable-daddy-mommy-dolls): Main collection of recordable customizable hero dolls across military branches, first responder roles and family themed designs
- [My HERO Recordable Bookstore](https://myheroplush.com/collections/bookstore): Recordable children’s books and related items that support storytime during deployments, duty nights and time apart
- [Doll Accessories and Clothing](https://myheroplush.com/collections/doll-accessories): Clothing, patches and accessories that allow families to further customize their hero dolls
- [Build Your Military Hero entry point](https://myheroplush.com/collections/my-hero-collection-collections-customizable-daddy-mommy-dolls): Starting point to choose branch, role, skin tone and hair to match a parent or hero figure

## Why MY HERO and benefits for children

- [My Hero Benefits for Children](https://myheroplush.com/pages/benefits): Explanation of how recorded voices, daily reading and consistent storytime support infants, toddlers and young children using research on auditory recognition, attachment and literacy
- [Hero Doll Moments reaction videos](https://myheroplush.com/pages/hero-doll-moments-reaction-videos): Real family reaction videos showing children hearing a deployed parent’s voice through the doll for the first time
- [Why Storytime Matters During Deployment](https://myheroplush.com/blogs/news/why-storytime-matters-during-deployment): Blog article on using dolls and recorded books to bridge separation and maintain routine
- [Teaching Empathy Through Dolls and Storytime](https://myheroplush.com/blogs/news/teaching-empathy-through-dolls-and-storytime): Blog article on how dolls and stories help military kids process emotions and build empathy

## Support and policies

- [How My Hero Doll Works](https://myheroplush.com/pages/how-my-hero-doll-works): Step by step overview of recording, sending audio, uploading to the recorder and daily use
- [Directions and Instructions](https://myheroplush.com/pages/instructions): Detailed instructions for using the recorder, caring for the doll and handling electronics before washing
- [Troubleshooting Guide](https://myheroplush.com/pages/troubleshooting): Common issues and fixes for recorder, playback, charging and other practical questions
- [Safety Compliance](https://myheroplush.com/pages/safety-compliance): Safety and testing information for MY HERO dolls and components
- [Shipping Policy](https://myheroplush.com/policies/shipping-policy): Shipping regions, timing and free shipping thresholds
- [Refunds and Exchanges](https://myheroplush.com/policies/refund-policy): Returns, exchanges and satisfaction guarantees
- [Terms and Privacy](https://myheroplush.com/policies/terms-of-service): Website terms of service and privacy policy

## Social and external

- [Facebook – UMBO](https://www.facebook.com/people/UMBO/61560989107075/): Official Facebook page for UMBO and MY HERO announcements, photos and community updates
- [TikTok – @umboherodolls](https://www.tiktok.com/@umboherodolls): Short form videos featuring MY HERO dolls, reactions, behind the scenes and explainers
- [Instagram – @umboherodolls](https://www.instagram.com/umboherodolls/): Photo and reel based content highlighting new products, customer stories and hero doll moments
- [Press and updates](https://myheroplush.com/blogs/news): Press coverage, event recaps and brand news related to MY HERO and the My Hero Fund

## Optional

- [Sitemap](https://myheroplush.com/pages/sitemap): Full HTML sitemap listing all major pages and collections
- [UMBO main site sitemap](https://www.umbobooks.com/pages/sitemap): Broader UMBO site map including related collections, patches and partner content
- [Hero Ambassadors](https://af.uppromote.com/hero-ambassadors): Affiliate and ambassador information for partners who want to share MY HERO with their audiences

Answers to your most common questions.

How does it work?

You can easily record audio using your phone, tablet, or any other device and send it home through text, email, or your preferred method. Once received, simply upload the audio onto the recorder, and your child can enjoy hearing your voice right inside the doll. Just press the belly, and the recording will play, creating a personal and comforting experience for your little one.
Is the clothing removable? Do you offer more clothing for the doll?

The short and simple answer is yes! We've already produced flight suits, along with blue and red coveralls, and flight deck jerseys—with even more designs on the way. Our goal is to offer a wide range of clothing options for your Hero dolls as we continue to grow. While we're just getting started, we appreciate your patience. The good news is that flight suits are already on the way and will be available for purchase very soon!
What about the patches...are they removable?

The patches on the doll easily detach thanks to their Velcro backing, and you can even create your own custom patches on our website to match your hero’s. We’ve partnered with CustomSticker.com to produce Velcro-backed PVC patches, allowing you to design and print high-quality stickers that fit perfectly on the patch. Pretty amazing, right? It wasn’t easy finding a company willing to make custom 1-inch stickers, but we did! Huge thanks to Ryan and Maren for making this possible!
Is the doll and clothing machine washable?

Yes, the doll is machine washable! Simply remove any electronic components and accessories, and your doll can be safely washed to keep it clean and fresh. Always follow the care instructions on our "about and instructions page" for the best results.
16 MB... How long is that?

With the current 16 MB of storage, you can record over an hour of audio directly into the doll. In fact, we tested it up to 1 hour and 23 minutes before stopping! Simply hold the recorder up to your phone and record directly into it. Trust us, the audio quality is incredible—it’s even louder and clearer than when you speak into it.
What is the warranty?

We stand behind the quality of all our products. If you encounter any issues with your doll, simply send us an email, and we’ll do everything we can to make it right. Your satisfaction is our priority!